The right services to suit your size
Different companies have different needs, find the pack that fits you best! Our services structure is designed to help you find the pack that fits your business needs. All prices are per month.
Not seeing the right fit for your company? Voltage Contact's Customer Service Designers can help create a custom pack.
AUDITING SERVICE PLANS FOR SMALL BUSINESSES
$19
BASIC
For companies that need a little extra assistance keeping up with their customer demands
RIGHT FIT FOR COMPANIES THAT HAVE...
10 incoming or outgoing calls a month
20 emails or chat responses a month
5 texting responses a month
WHAT'S INCLUDED
Up to 3 access channels with a limited sampling plan
access to client reporting portal
FEES
$19 monthly
Reporting
Modern reporting solutions interfacing with core systems provide a platform for intense understanding of business opportunities.
$89
RECHARGE PACK
When your company has a decent size customer base and needs improving your customer service
RIGHT FIT FOR COMPANIES THAT HAVE...
50 incoming or outgoing calls a month
100 emails or chat responses a month
10 texting responses a month
WHAT'S INCLUDED
Up to 4 access channels with a healthy sampling plan
access to client reporting portal
access to performance improvement analysis
FEES
$89 monthly
NEED SOMETHING MORE CUSTOMIZED TO YOUR BUSINESS NEEDS?
$-- CUSTOM PACK
Partner with our Customer Service Designers and create a plan that covers all your needs. You'll get all of the services from the Power Pack with the customization of additional services.
FEES
Personalized Monthly cost
(pricing structure can change based on channel)
$189
POWER PACK
You need assistance managing your companies busy customer base and want to WOW them
RIGHT FIT FOR COMPANIES THAT HAVE...
100 incoming or outgoing calls a month
220 emails or chat responses a month
50 texting responses a month
WHAT'S INCLUDED
Up to 4 access channels
access to client reporting portal
access to performance improvement analysis
FEES
$189 monthly
Third Party Auditing
Keep eye on all your customer experiences with third party auditing. Plans are customized for each customer depending on needs.